What our Customers say...
The people at SERVPRO of Lowell are always so good to me as a property manager. Whenever I have a problem they are always there to help within an hour of me calling them to come and check things out with people and equipment. There is no other vendor I would use to service all my properties . They are fast , reliable and honest!
Who are you going to call when disasters strike? SERVPRO of Lowell!
We had some vandalism at our facility they broke the outside faucet dumping several hundred gallons of water into the lower level. Our first and only call was to SERVPRO of Lowell their team was on site within the hour ready to service. We experienced minimal disruption our employees returned to work the following day only to find equipment operating. The final days of services SERVPRO steam clean carpets and refinish the VCT.
A special thanks to all.
Jim & Vin,
We connected with your company through 1-800-SERVPRO.
What an experience! Our initial conversation with 1-800-SERVPRO was seamless when I spoke with your office staff. Many thanks.
Surprisingly your team is on point with the corporate office I deal with a lot of Franchise companies the majority work around the systems.
Your team; Tim, Elise, Corey and Ramon I can’t say enough while Tim and walked the property Elise, and Ramon began working as if they could read Tim’s mind. Corey began staging the equipment. When Tim and I finished the bulk of the work was also finished.
That was amazing!
Now my team could leave at a decent hour in lieu of a late night.
Thank you for the experienced professionals!
We contacted your office no one was available to inspect our water damage while I was on site. You took the call and scheduled yourself to address my concerns. Your team arrived later that evening lead by Patrick, my maintenance technician Harry stated “Patrick and his crew were amazing. “
When I returned the following day, you and your team exceeded my expectations. Words can’t express my gratitude but I try, I appreciate your response knowledge and your team’s ability to complete the restoration allowing my company to remain operational.
We are looking forward to the ERP you discussed.
Western Ave, Lowell
Jim & Vinny
My office contacted your team last week for a sewer in our building we called and spoke to Tim he and your team was onsite within the hour. Tim inspected while the team began the clean up. When we open for business the only sign of disaster was the equipment left to dry. I am now a believer Like in never happened.
Thank you and your team for all their efforts! I will tell everyone about the fanatic service.
On February 13th of this year, my dental office suffered two pipe bursts flooding our entire office for approximately 15-20 hours. Unfortunately the flood was not discovered until the next evening February 14th, whereupon we called SERVPRO immediately. We were informed that they would be at our office promptly at 9am the next morning.
On Monday morning, Presidents Day. Mr. Brown and his team arrived at 8:30 and for the next several days they worked to dry out the interior of my office. I was impressed with the knowledge Mr Brown had in the use and placement of their equipment. The concern he and his team had for implementing the success of the project. And their dedication to making sure that our health care facility would have an air quality that would once again be safe for our patients.
Not only did SERVPRO stand by us through the week that we were forced to close. But Mr Brown has been available since the disaster for follow up support as we needed it
He and his team should be commended for their professionalism, their commitment to their work, and their reliability concerning the objective of total cleanliness.
I would not hesitate to recommend your company to any of my colleagues and friends
Thanks to you, your company, and Mr Brown.
Best SERVPRO around. They have a terrific team, kind, understanding, trustworthy, and knowledgeable. Jim and Vinny, thanks for all your help.
Hi vinny thank you for your company's service, the tech did a great job he's a great worker most importantly I thank you for personally coming out to help us with the assessment and adjustment of cost, fantastic customer service on phone and in person,I will use and recommend your Lowell SERVPRO company in the future. I'm a very pleased customer thanks for being pro's.